There is talk in the legal community about the justice system being broken, and a fundamental part of this is that ordinary people cannot afford lawyers. Ordinary people, having not been to law school, are having difficulty navigating a system that was not set up to be obvious, easy or intuitive. This is also part of the problem with affording a lawyer: it even takes lawyers a very long time to achieve anything.
That being said - Access to Justice, or even just access to legal advice, or legal services, is what in theory evens the playing field between people with resources (lots and lots of money) and people without resources (no money). It is an important principle if we want to feel like we live in a fair society, a society that believes your material wealth does not advantage you hugely in the eyes of the law, and a society that believes every person is worthy of being heard.
What are lawyers supposed to do about this? We are supposed to give away our services for free. This does not work very well though, if you have an interest in paying off your student loans or affording your rent.
How about this instead: Simplifying the court process - this means introducing e-filing, scheduling dates by telephone, reducing paperwork by streamlining the rules and proceedings. By making things easier, legal fees should come down. Individuals that somewhat understand the system, or don't understand it at all, can help themselves a lot by consulting with a lawyer, or using their advice and partial services - more on that later. It's called unbundled legal services. It's all the rage, but as far as I can see, not many people do it.